Fabulous customer service. I had been searching for someone to do some jewelry appraisals for me. I had asked the owner, Ben if he could recommend someone to me. Silly me, Ben is a certified appraiser. Yeah!! So I showed up without an appointment on a Saturday morning wondering what he needed to get me started. I had brought a few pieces in. He immediately grabbed his camera and made some notes. In a few hours he emailed me a detailed list and their appraisal. How convenient !! I didn't have to leave any pieces, and all the notes were spot on. Now I need to take the other half in. I enjoy the shop and all the employees have always been so polite when I go in. It's now my main shop in Reno.
-Donna S, Reno NV
"Fabulous customer service"
I had the best experience with this store. I ordered a present over the phone. she was very kind and not only did they handle everything for me, they helped me choose the right style, and kept updating me until it was in. I would highly recommend them and I deff will do business with them again.
-Sandra S, Sparks NV
"I had the best experience"
Over the last 15 + years I've had the opportunity to purchase many different items from Harland Watch and Diamond. It didn't matter if I was buying a diamond for my wife of a fine timepiece for myself, I have always received first class service. There is no other jeweler I would ever consider using. Thank you for so many wonderful years and always helping me put a smile on my wife face.
-Erick W, Modesto CA